Privacy & Cookie Policy

This website is operated by Invest Puerto Rico (“InvestPR”). By using and/or visiting the website investpr.org (“Website”), you and/or the company you represent accept this privacy policy. This policy covers how the Website treats the information it collects and receives, including information related to your past use of the Website. Information is data that can be used to uniquely identify or contact any individual, such as a person’s name, address, email address, or phone number, and that is not otherwise publicly available.

This policy does not apply to the practices of companies that InvestPR does not own or control or to people that InvestPR does not employ or manage.

The following represents the practices and procedures of the Website. We reserve the right to change these practices and procedures at any time without prior notice.

What data do we collect?

When you register to receive our newsletter, our website collects your First Name, Last Name, and Email Address. When you use our Contact Form, we collect your First Name, Last Name, Company or Organization, Email Address, Telephone, Industry, Country, State, and Interest in our organization. InvestPR may combine information about you with information we obtain from business partners and/or other companies.

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information such as the Internet Protocol (IP) address, the type of browser used, the date and time of the visit, and the IP addresses of the locations to which the visitor linked during his or her visit to our Website. This information is strictly for statistical purposes.

If you don’t want to be on our Marketing mailing list, you can opt out at any time using this form or by emailing marketing@investpr.org.

How do we collect your data?

You directly provide InvestPR with most of the data we collect. We collect and process data when you:

• Subscribe to our newsletters.
• Fill in your information using our online contact form.
• Voluntarily complete a survey.
• Provide any information or feedback on our online contact forms, social media networks, or via email.
• Use or view our website via your browser’s cookies.

How will we use your data?

InvestPR collects your data so that we can:‍

• Email you with news and updates we think might interest you.
• Reach out to you if you request to be contacted.
• Conduct research or for statistical purposes.
• InvestPR will never share your mobile opt-in data.

How do we store your data?

We retain your data only when we have an ongoing legitimate business or legal need to do so, using Mailchimp and Marketing Cloud to send emails. Our retention periods will vary depending on the type of data involved, but, generally, we’ll refer to these criteria in order to determine retention period:

• Whether we have a legal or contractual need to retain the data.
• Whether the data is necessary to provide our service.
• Whether you have the ability to access and delete your data in your accounts using our data processors’ services.
• Whether you would reasonably expect that we would retain the data until you remove it or until your accounts with our data processors are closed or terminated.

When we have no ongoing legitimate business need to process your Information, we will either delete or anonymize it or, if this is not possible (for example, because your Information has been stored in backup archives), then we will securely store your Information and isolate it from any further processing until deletion is possible.

Marketing

InvestPR would like to send you updates about our organization or information about our service that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop InvestPR from contacting you for marketing purposes or giving your data to other members of InvestPR. If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

InvestPR would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request InvestPR for copies of your data we may have stored. We may charge you a small fee for this service.
• The right to rectification – You have the right to request that InvestPR correct any information you believe is inaccurate. You also have the right to request InvestPR to complete information you believe is incomplete.
• The right to erasure – You have the right to request that InvestPR erase your data, under certain conditions.
• The right to restrict processing – You have the right to request that InvestPR restrict the processing of your data, under certain conditions.
• The right to object to processing – You have the right to object to InvestPR’s processing of your data, under certain conditions.
• The right to data portability – You have the right to request that InvestPR transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

InvestPR uses cookies to improve your experience on our website, to understand your use of our website, and for statistical purposes.

What types of cookies do we use?

There are a number of different types of cookies. However, our website uses the following:

• Functionality – InvestPR uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. Currently, third-party cookies are used.
• Advertising – InvestPR uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. At some point in the future, InvestPR may share limited aspects of these data with third parties for advertising purposes. We may also share online data collected through cookies with future advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The InvestPR website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

InvestPR keeps its privacy policy under regular review and places any updates on this web page. We may update this policy at any moment without prior notification. This privacy policy was last updated on 31 May 2024.

How to contact us

If you have any questions about InvestPR’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email: marketing@investpr.org

Call: +1 (787) 966-7642

In writing: Invest Puerto Rico, Inc., The Hub, Suite 301, 200 Convention Boulevard, San Juan, Puerto Rico, 00907

‍How to contact the appropriate authorities

Should you wish to report a complaint or if you feel that InvestPR has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: dataprotectionfee@ico.org.uk

CDBG-DR Program’s Tourism & Business Marketing Program (for Puerto Rico)

‍The Community Development Block Grant – Disaster Recovery (CDBG – DR) Program is responsible for ensuring decent, affordable housing opportunities, provision of services, assistance to the most vulnerable in our communities, and the expansion and conservation of jobs. The Department of Housing of Puerto Rico (PRDOH) has been designated as the entity responsible for administering this grant that will help recover from disasters caused by hurricanes Irma and Maria in 2017; this includes long-term recovery, restoration of housing, economic infrastructure, and revitalization. This will be implemented under the Tourism and Business Marketing Program (TBMP).

The TBMP will undertake promotional activities outside the island to attract visitors and businesses, bring external capital that can contribute to Puerto Rico’s economy, encourage external investments, promote economic development, and create new jobs, allowing the island to re-emerge as a highly competitive destination in the Caribbean. Related to this is the Citizen Complaints Policy, which may be found here: https://cdbg-dr.pr.gov/en/download/citizen-complaints-policy/.

If you wish to submit a complaint related to the general administration of CDBG-DR funds, you may do so via one of the following methods:

Email: LegalCDBG@vivienda.pr.gov

Online: https://www.cdbg-dr.pr.gov/en/complaints/

In writing: Puerto Rico CDBG-DR Program, Legal Division: Complaints, P.O. Box 21365, San Juan, PR, 00928-1365

Please refer to the above-referenced Citizens Complaints Policy for more details and additional information.