Professional Services

Helping Businesses Meet Growing Demand

Unlocking the Global Success of Professional Services Providers

As a premier hub for professional services, Puerto Rico opens doors to global opportunities. With its diverse economy, skilled workforce, and prominent international standing, the island is well-equipped to assist businesses across various sectors. From specialized technical consultants and financial planners to call center operators and back-office support, Puerto Rico offers a wealth of expertise. Highly qualified bilingual professionals cater to the growing demand, empowering businesses to extend their reach and prosper in the global marketplace.

engineering and technical services jobs in Puerto Rico
of the local workforce derives from the Professional Services industry in 2022
annual employee turnover at call centers in Puerto Rico (compared with 30% nationally)

Professionals and Services to Support Growth

The island’s professional services sector can be divided into consulting and business support categories.


  • Engineering and technical consulting
  • Management consulting
  • Market research
  • Media and advertising 
  • Translation and interpretation


  • Accounting
  • Billing and payroll services
  • Call centers 
  • Credit bureaus
  • Financial planning
  • Human resources 
  • Legal services
  • Tax support

Engineering and Technical Consulting

The high concentration of technical skills in Puerto Rico’s workforce supports advanced manufacturing, R&D, and logistics for myriad industries. Local engineering consultants and technical service providers help companies improve commercial/industrial processes and comply with regulations. Locally available services include:

  • Automation and process improvement
  • Design and architecture
  • Equipment testing and calibration
  • IT services
  • Quality assurance and compliance
  • Scientific research and development

Call Centers

State-of-the-art telecom infrastructure and U.S. legal and IP protections make Puerto Rico the ideal destination for customer service operations, supporting companies with specialized technical solutions. The island’s bilingual workforce easily connects with customers in the U.S. and Latin America.

The island is home to call centers, like Hewlett-Packard’s Authorized Service Center, staffed by highly qualified local engineers and support staff. They provide specialized technical solutions, offering product-specific customer service and troubleshooting via chat, email, and telephone assistance.

Financial Planning

With a vast pool of highly skilled finance professionals, Puerto Rico boasts expertise in local, national, and international banking and insurance regulations. The sector is empowered by attractive incentives that effectively lower business costs. Local finance professionals provide an array of services, including comprehensive financial planning and tax assistance. Their proficiency covers areas such as:
  • Wealth and investment management
  • Corporate financial planning
  • Accounting services
  • Insurance
  • Retirement planning
  • Corporate and executive benefits
  • Estate planning

Back Office Operations

The island is the destination of choice for companies looking to lower costs and restructure their operations. The island’s talented, bilingual workforce provides skills and experience in a variety of roles that support:

  • Legal teams
  • Human resources
  • Customer service
  • IT departments
  • Billing and payroll services
  • Medical billing
  • Telemedicine
  • Insurance claims
Single Business Portal

Entrepreneurs and innovators that are ready to invest and transform their businesses in Puerto Rico can access the Single Business Portal (SBP). The Single Business Portal helps you navigate the ins and outs of getting your project off the ground, offering information, documents, permits, and licenses – all in a streamlined and efficient tool.

Companies already doing business in Puerto Rico

Download Sector Sheet

Ready to Invest in Professional Services?

Fill in your details so one of our Business Development associates can contact you, or feel free to reach out.

Alan Taveras

Business Development Director
+1 (787) 966-7642, ext. 327