Professional Services

Helping Businesses Meet Growing Demand

Unlocking the Global Success of Professional Services Providers

As a premier hub for professional and business services, Puerto Rico opens doors to global opportunities. The island has a varied economy and a skilled workforce, making it ready to support businesses in many areas. Puerto Rico has many experts, including technical consultants, financial planners, call center operators, and administrative support staff.

Skilled bilingual workers meet the rising demand to help businesses grow and succeed in the global market. Our skilled workforce can provide any level of staffing needed. We work in areas across supply chains, procurement, non-profit management, and more.

21K
engineering and technical services jobs in Puerto Rico
65%
of the local workforce derives from the Professional Services industry in 2022
3%
annual employee turnover at call centers in Puerto Rico (compared with 30% nationally)

Companies Already Doing Business in Puerto Rico

Professionals and Services to Support Growth

The island’s professional services sector can be divided into consulting and business support categories.

CONSULTING AND TECHNICAL SERVICES

  • Engineering and technical consulting
  • Management consulting
  • Market research
  • Media and advertising 
  • Translation and interpretation
  • Cybersecurity
  • Graphic Design
  • Software Development

BUSINESS SUPPORT SERVICES

  • Accounting
  • Billing and payroll services
  • Call centers 
  • Credit bureaus
  • Financial Services
  • Human resources management
  • Legal services
  • Tax support
  • Administrative services
  • Business auditing
  • Bookkeeping

Engineering and Technical Consulting

Puerto Rico has many workers with technical skills. This helps support advanced manufacturing, research and development, and logistics for many industries. Local engineering consultants and technical service providers help companies improve commercial/industrial processes and comply with regulations.

Puerto Rico offers a strong foundation in STEM education and a workforce experienced in high-tech sectors. The island offers companies access to skilled professionals who can optimize efficiency, drive innovation, and ensure regulatory adherence. These technical consulting services enable businesses to streamline production, reduce costs, and maintain competitive advantages in global markets.

Locally available services include:

  • Automation and process improvement
  • Design and architecture
  • Equipment testing and calibration
  • IT services
  • Quality assurance and compliance
  • Scientific research and development

Call Centers

Puerto Rico has top-notch telecom infrastructure and strong U.S. legal and IP protections. This makes it a great place for customer service operations, and helping companies with specialized technical solutions. The island’s bilingual workforce easily connects with customers in the U.S. and Latin America.

The island has a multitude of call centers, such as Hewlett-Packard’s Authorized Service Center and more. Staffed with skilled local engineers and support staff, they provide cost-effective, specialized technical solutions. They offer product-specific customer service and troubleshooting through chat, email, and phone assistance.

Financial Planning

Puerto Rico has many skilled finance professionals with deep expertise in local, national, and international banking and insurance regulations. They have specializations in local, national, and international banking and insurance regulations. Attractive incentives effectively lower business costs and empower the sector.

Local finance professionals provide an array of services, including comprehensive financial planning, and tax assistance. Their proficiency covers areas such as:

  • Wealth and investment management
  • Corporate financial planning
  • Accounting services
  • Insurance
  • Retirement planning
  • Corporate and executive benefits
  • Estate planning
  • Financial Management

Back Office Operations

The island is the destination of choice for companies looking to lower costs and restructure their operations. The island’s talented, bilingual workforce provides skills and experience in a variety of roles that support:

  • Legal teams
  • Human resources
  • Customer service
  • IT departments
  • Billing and payroll services
  • Medical billing
  • Telemedicine
  • Insurance claims
  • Invoicing

Download Sector Sheet

Ready to Invest in Professional Services?

Fill in your details so one of our Business Development associates can contact you, or feel free to reach out.

Business Development Director Invest Puerto Rico

Alan Taveras

Business Development Director
+1 (787) 966-7642, ext. 327
ataveras@investpr.org
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